Acceptable use & copyright complaints

Do not use KOOK or KOOKi to create, upload, share or sell unlawful or harmful content.

• Child exploitation, sexual content involving minors, grooming, threats, harassment or exposing private family information.
• Unauthorized copyrighted lyrics, samples, recordings, artwork or false claims of artist participation, approval or identity.
• Fraudulent listings, selling the same exclusive rights twice, false rights documents, payment abuse or laundering proceeds.
• Impersonation, deceptive voice/likeness use, misleading attribution or claiming an AI output is a verified artist recording.
• Account takeover, unauthorized scraping or system probing, leaked credentials, malware, restriction evasion or artificial plays and likes.

Review every AI output before use. Automated safeguards and listing review are not guarantees that content is lawful, suitable or cleared. Report a safety or marketplace concern to support@muziq.co with the relevant song/listing reference and a concise explanation. Avoid attaching unnecessarily sensitive information.

We may reject a generation or listing, restrict visibility, preserve relevant evidence or restrict an account while investigating. Where permitted, a restriction notice states the reason. Email support to request review of an action. We consider context and applicable law rather than guaranteeing any particular moderation result.

Send a substantiated complaint to support@muziq.co with the subject ‘Copyright complaint.’ Identify the protected work or right, the disputed content and its location, your contact details and your authority to act. Include a good-faith statement that the use is unauthorized, a statement that the information is accurate and you are the rightsholder or authorized representative, and your physical or electronic signature where required.

We may seek clarification, temporarily restrict material and share necessary complaint details with the affected party so they can respond, subject to privacy and safety considerations. False claims can harm others and carry legal consequences. A creator disputing a removal should contact support with evidence of authorization; a statutory counter-notice, where applicable, has separate formal requirements and deadlines.

This email is our rights-complaint contact, not a representation that a DMCA designated-agent registration or statutory safe-harbor status has been verified. If a notice requires a registered agent or physical address, ask support for the applicable service details before relying on this procedure.

Artist prize showcases and illustrative content are not evidence of licensed inventory, a live contest, a personal artist service or guaranteed winning odds. A real promotion must have separate lawful rules and verified permissions. Do not misrepresent concepts as prizes already available to purchase or win.