1. A service operated by adults
KOOKi is intended for a parent or authorized adult caregiver to operate. Children should not create independent accounts, provide payment details or use the assistant without adult operation. Adults must have authority to submit a child's information and review the proposed song and sharing settings.
Adult-submitted information about a child is different from information collected directly from a child, but that distinction does not settle whether COPPA or other children's-privacy laws apply. A parent account, this policy or clicking Generate does not establish legally sufficient verifiable parental consent. Child-directed collection and disclosure require appropriate notice, consent, security, retention and deletion controls before a launch that depends on them.
2. Personalization and AI processing
The adult may enter a first name or nickname, age, gender/pronoun choice, Teach/Learn mode, subject, style and edited lyrics. Relevant details are sent through the AI gateway to the text or music provider to fulfill that request. Saved songs retain the child attribution and lyrics; personal information may remain in titles and sung audio. Generated lyric videos display lyrics or artwork derived from those songs.
Prefer a nickname. Do not submit a full name, school, address, precise location, contact details, medical information, identifying images or voice recordings unless the feature and lawful permission have been separately established. Gender selection can be left as ‘Prefer not to say.’ Provider retention and training settings are not verified as zero-retention or no-training.
3. Recent creations is shared
Your private Library contains your own songs. Recent creations is visible to other signed-in families and currently includes eligible new songs by default. Cards can show the title and ‘For [child name] family,’ with audio playback. Written lyrics are omitted from the feed response, but listeners can hear names and words contained in the audio. This is not an anonymous feed.
The Library eye control hides a song from future Recent results. Hiding is not deletion and may not revoke previously issued playback links immediately. Others may have heard or copied information already shared. No statement here should be taken as assurance that an explicit pre-sharing parental-consent process is currently implemented. Contact support@muziq.co before submitting identifiable information if you need private-only creation.
4. Adult review and children's safety
Review lyrics, artwork, audio and visuals before showing them to a child. AI safety instructions are not a guarantee of age suitability, accuracy or absence of upsetting content. Personalized songs are not professional advice or a substitute for supervision. Report unsuitable output or suspected misuse with the song reference, not additional sensitive child information.
Do not use KOOKi to exploit, sexualize, threaten, harass or impersonate a child, or to expose another family's private information. We may restrict harmful content or accounts and make disclosures where legally required.
5. Parent requests, deletion and consent
Email support@muziq.co from the adult account to ask about a child's information, request access/correction/deletion, stop future use or challenge disclosure. Specify affected songs and whether the request also concerns the account. We verify authority without requesting unnecessary child identifiers and explain applicable limitations.
There is no verified self-service complete-erasure feature today. Hiding songs, removing temporary drafts and signing out do not erase stored audio, lyrics, payment records or backups. We assess deletion across storage and providers and retain records only where a lawful reason applies. Fixed retention and backup-expiry schedules remain to be established and reviewed. Requests are handled under applicable law; this document does not certify COPPA or other children's-privacy compliance.